Payment Policy
Effective Date: September 12, 2025
At ThemeWeb, we are committed to ensuring transparent, secure, and reliable payment processes for all our clients. This Payment Policy outlines the terms and conditions related to how payments are made, processed, and managed when you purchase our services. By engaging with our services, you agree to the terms stated below.
1. Accepted Payment Methods
We offer multiple secure payment options to accommodate our clients:
- Bank Transfers (local and international)
- Major Credit/Debit Cards (Visa, MasterCard, etc.)
- Secure online payment gateways (as specified during the invoice process)
- Other methods upon agreement with our billing department
2. Payment Schedule
- A deposit (usually 30–50% of the project cost) is required to initiate any project.
- The remaining balance must be paid according to the milestones outlined in the project agreement.
- For small-scale projects or one-time services, full payment may be required upfront.
3. Invoicing
ThemeWeb issues electronic invoices with detailed breakdowns of services, costs, and payment deadlines. Clients are expected to review invoices carefully and make payments on or before the due date specified.
4. Late Payments
- Payments not received by the due date may result in service suspension until the balance is cleared.
- Late fees or interest charges may be applied at our discretion.
- Continuous non-payment may lead to contract termination and legal action.
5. Currency
All payments must be made in the currency specified in the invoice. Clients are responsible for covering any bank transfer fees, conversion charges, or international payment costs.
6. Refunds
Refunds, if applicable, are subject to our Refund & Return Policy. Once a project has begun, refunds may be partial depending on the progress of work completed.
7. Security
We use encrypted and secure payment channels to ensure the safety of client data. ThemeWeb does not store sensitive payment details such as credit card numbers.
8. Client Responsibilities
Clients must ensure that:
- Accurate billing details are provided.
- Payments are made within the agreed deadlines.
- Any discrepancies in invoices are reported within 3 business days of receipt.
9. Contact Information
If you have any questions or concerns about this Payment Policy, please contact us:
📌 Address: 14 Treeton Dr, Australia
📞 Phone: 0234.586.489
📧 Email: cskh@yourdomainname
🕒 Business Hours: 8:00 am – 10:00 pm
By purchasing services from ThemeWeb, you acknowledge that you have read, understood, and agreed to this Payment Policy.
